Shipping Policy

At Shapecurve, we work hard to make sure your order reaches you quickly and reliably—no matter where you are. We ship to customers around the globe every day, and our goal is to provide fast service with consistent communication along the way.

 

Processing & Dispatch

Most orders are prepared and shipped within 1–2 business days after payment confirmation. If an item requires extra handling time, you’ll see this noted during checkout or be notified by email.

 

Delivery dates shown are estimates only, as processing or verification steps may occasionally cause delays.

Please note that items from the same order may arrive in separate packages.

 

Shipping Destinations

We currently deliver to: United States, Canada, United Kingdom and Australia

 

Shipping Options & Rates

 

Free Shipping – Available on orders of $79 or more.

 

 

Standard Shipping – For orders under $79, a $7.90 shipping fee applies.

 

Country/Region	Standard	Time	Expedited	Time	Orders.Over $79    (include $79)
USA	$7.99	7-15 Business Days	$12.90	5-7 Business Days	Free
CA	$7.99	7-15 Business Days	$12.90	5-7 Business Days	Free
AUS	$7.99	7-15 Business Days	$12.90	5-7 Business Days	Free
UK	$7.99	7-15 Business Days	$12.90	5-7 Business Days	Free

 

 

Additional Information

Please note that shipping rates may differ depending on your country. For certain remote locations, surcharges can be as high as $15.98 USD. Delivery times shown for Express Shipping are estimates only, as carriers do not guarantee exact arrival dates.

Occasionally, parcels may take longer due to customs clearance or delays with the shipping provider. During promotional periods or sales events, dispatch times may also be slightly extended because of increased order volumes.

Order Verification

Once your order has been successfully verified, you’ll receive a confirmation email. At this stage, cancellations are generally not possible since processing has already begun. If an issue arises, our support team will reach out by email or phone to work toward a suitable solution.

Processing Time

Orders are usually processed within 1–2 business days. Shipments do not go out on weekends or public holidays. If order volume is unusually high, dispatch may take a little longer—please allow additional time for delivery. Should there be a significant delay, we’ll notify you promptly by email or phone.

Tracking Your Shipment

As soon as your order has been shipped, you’ll receive an email with tracking details. Updates are typically available once the package reaches your local airport, so you may notice a short gap before information appears.

Didn’t get the email? Please check your spam or junk folder.

If you have a Shapecurve account, your tracking number can also be found under your order history.

Still can’t find it? Contact our customer service team and we’ll be happy to assist.

Fulfillment Schedule

We pack and ship orders from Monday to Saturday, all year round (excluding Sundays and holidays). Orders placed after 6 PM CST (Sunday–Friday) will be prepared the following business day. Saturday orders will be shipped the next Monday or on the next working day. In some cases, delays may occur due to low stock, incomplete order details, or payment verification issues.

Duties & Taxes

Please be aware that any customs duties, tariffs, or import taxes are the responsibility of the customer. These fees are applied by local authorities and are not covered by Shapecurve.